The DSO Hygienist with Christine Diehl
Christine Diehl
"The DSO Hygienist" is a podcast dedicated to exploring the world of Dental Service Organizations (DSOs). Guests include industry experts and seasoned dental professionals sharing their experiences, expertise, and advice. This podcast delves into various aspects of a dental practice within the context of DSOs. Listeners can expect insightful discussions on topics such as best practices, emerging trends in the field, advancements in technology and techniques, career development…
Recent Episodes
What most Dental Leaders misunderstand about AI adoption
Aug 24, 2026Dr. Sonia Szamocki, CEO of 01Health, discusses AI adoption misconceptions in DSO leadership and why most organizations approach AI backwards—buying tools to justify adoption rather than solving specific problems first. She explains her framework of 'build dashboards, buy chatbots' and reveals how 01Health empowers hygienists as underutilized growth engines through chairside AI tools for patient education in orthodontics and sleep medicine.
Why the Next Three Years Will Change Dentistry Forever
Aug 11, 2026Dr. Alan J. Acierno, founder of DecisionOne Dental Partners and Chief Dental Officer at Smile Brands, discusses the transformative future of dentistry over the next three years. He shares his journey from solo and group practice to building a DSO, emphasizing the critical importance of relationships, systems, and elevating the standard of care through technology adoption. Dr. Acierno addresses the paradigm shift in dentistry driven by AI and diagnostic innovation, and stresses that dentists must embrace change or risk obsolescence.
Turning Dental Data into Measurable Growth
Jul 23, 2026Elliot Zibel, CEO of ClariFi Health, discusses how DSOs can shift from acquisition-focused growth to organic, same-store growth by improving provider productivity and patient care. He emphasizes that hygiene represents the largest opportunity for DSOs to drive profitability, and explains the "execution gap"—the difference between clinical standards and what patients actually receive. Zibel argues that technology investments have failed because they focus on data collection rather than driving real-time behavioral change, and introduces ClariFi's "system of action" approach designed to support providers in the moment of care.
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