Dental A Team Podcast

40 episodes scanned. 97% of ad slots promote the show's own products.

Recent Episodes

1. #1,216: Here's What's Happening in the Dental Marketing Space

   Oct 15, 2026

   Ryan Gross, CEO of Grapevine (formerly CMO Share), joins host Kiera to discuss how dental practices can use AI and patient data in their marketing. The conversation covers practice metrics such as phone answer rate, online conversions, new patient production, and retention, along with benchmarks for new patients per doctor and revenue per doctor. They also discuss how AI-driven and dynamic websites may change how patients find and choose a practice.

2. #1,215: Strategic Partnerships Grow Your Practice. Here's How to Form Them.

   Oct 14, 2026

   Kiera Dent, host of The Dental A-Team podcast and a former dental assistant and practice owner who now leads a team of traveling dental consultants, explains how strategic partnerships can grow a dental practice. She covers three partnership tiers: referring specialists and GPs, an advisory board of professionals such as CPAs, attorneys, and bankers, and vendors and suppliers. She also argues for regular, giving-oriented outreach to network contacts, using anecdotes from her own network and mastermind groups.

3. #1,214: How to Bridge the Systems Gap You Didn't Know You Had

   Oct 13, 2026

   Tiffanie and Kristy, consultants with The Dental A-Team, discuss why dental practices that have mastered basic systems still miss their goals. They frame the problem as three possible gaps: knowledge, systems, and execution and accountability. The episode uses a bread-maker analogy and a practice's referral-gift example to show how to test, measure, and adjust existing systems.

4. #1,213: This Is the Blueprint For Profitable Practices

   Oct 8, 2026

   Kiera Dent, host of the Dental A-Team podcast, introduces the Dental A-Team YES Operating System, a three-step framework (You, Earnings, Systems and Teams) for dental practices seeking predictable growth, profitability, and personal freedom. She explains why a clear personal vision should come first, how to review net collections, overhead, and profit margins, and why practices should choose systems based on their numbers rather than adopting systems by default. The episode is a solo monologue drawn from her team's work with practices across the country.

5. #1,212: Why Your Dental Marketing Isn't Working (and How to Fix It!)

   Oct 7, 2026

   Sean Hamel, CEO and founder of Art of Dental Marketing, discusses why dental marketing typically fails and how practices can break free from the cycle of mediocrity. The core issue is messaging: dental practices look identical, rely on discounts, and attract undesirable patients. Sean explains how shifting from clinical messaging to emotion-based, human-centered marketing—leveraging trust, safety, and community—enables practices to stand out and get chosen rather than just seen.

6. #1,211: How to Build Systems That Can Withstand Change

   Oct 6, 2026

   Tiffanie and Dana discuss systems and communication strategies that enable dental practices to maintain operations when unexpected changes occur—staff absences, schedule disruptions, or emergencies. They emphasize that practices must shift from being people-dependent to system-dependent, highlighting route slips, handoffs, and morning huddles as critical communication tools that keep patient flow and case acceptance on track regardless of staffing changes.

7. #1,210: Yes, You ARE Allowed to Align Your Life Goals With Practice Growth

   Oct 1, 2026

   Kiera Dent, founder and CEO of the Dental A-Team consulting firm, discusses her "Yes Success Model" framework for aligning personal life goals with dental practice growth. She challenges the assumption that bigger is always better, arguing instead that practices should be built to serve the owner's desired lifestyle rather than consume it. The episode covers defining success beyond production metrics, filtering opportunities through a personal vision, and reviewing that vision regularly to ensure fulfillment alongside business growth.

8. #1,209: Let's Have a Real Conversation About End of Year Planning

   Sep 30, 2026

   Kiera Dent and Brittany Stone discuss real end-of-year planning strategies used at Dental A-Team, including budgeting, cost forecasting, and hiring decisions. The episode covers how to project expenses for the following year, balance wish-list investments against actual production capacity, and align doctor and office manager perspectives on spending priorities. Topics include managing variable costs, planning for team additions, and leveraging year-end tax strategies.

9. #1,208: Avoid the Artificial Yes: Why Accepted Treatment Still Falls Off the Schedule

   Sep 29, 2026

   Tiffanie and Dana, consultants with the Dental A-Team, discuss why accepted treatment falls off patient schedules despite initial agreement. They explore the difference between getting an artificial yes versus a genuine commitment, emphasizing the importance of relationship-building, asking deeper questions, and understanding patient priorities. The episode covers practical strategies including pre-collection of payments, curiosity-driven communication, and shifting from transactional to relational approaches to treatment coordination.

10. #1,207: This Is What Your KPIs Are Trying to Tell You

    Sep 24, 2026

    Kiera Dent, founder and consultant at The Dental A-Team, discusses how to interpret and leverage key performance indicators (KPIs) in dental practices. She explains three core principles: looking for patterns over time rather than isolated numbers, asking deeper questions to uncover root causes, and distributing KPI ownership across the entire team. Using personal analogies from her weight-training experience, Dent demonstrates how practices can use KPI data as an early warning system and leadership tool.