CSM Practice
Irit Eizips & CSM Practice
Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
Recent Episodes
Controlling How you show up to customers
Feb 23, 2026How to Build a Customer Portal That Actually Drives Customer Value with EverAfter (Demo included)
Jul 2, 2025How to Lead Value Conversations with Clients | Anika Zubair's Proven Framework for CSMs
Jun 12, 2025The Global Onsite Program Playbook to Drive Executive Engagements
Jun 5, 2025The Cross-Sell Playbook You Cannot Ignore
May 28, 2025Inside HPE’s Secret Weapon for Customer Success: Executive Interviews Explained!
May 14, 2025We Built Client Microsites: Here's How It Accelerated Activation, CSAT and Revenues
Apr 24, 2025Most Teams Don’t Know This 15-Minute CS Hack - Do You?!
Apr 16, 2025Why This Major Product Release Didn't Fail (And Yours Might)
Apr 9, 2025How Hitachi Used Machine Learning to Innovate Customer Segmentation
Apr 2, 2025
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