
CareTalk Podcast
CareTalk: Healthcare. Unfiltered.
CareTalk: Healthcare. Unfiltered. is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy. Visit us at www.CareTalkPodcast.com
Sponsorship
Aug 2026 – Oct 202619 episodes scanned. 100% of ad slots promote the show's own products.
Recent Episodes
Reinventing Cancer Treatment Through Virtual Care w/ Othman Laraki, Co-Founder & CEO, Color
Oct 30, 2026Othman Laraki, co-founder and CEO of Color, discusses how the company's virtual-first cancer clinic model addresses gaps in cancer screening, diagnosis, and follow-up. He describes Color's origins in affordable clinical genetic testing, its employer-sponsored model with customers such as United Airlines, and the reported ROI and access gains. The conversation also covers the argument that cancer care is a clinical access and operations problem rather than a drug or software problem, along with his policy views.
Why 15 Minutes with a Patient Is Never Enough
Oct 28, 2026Dr. Bapu Jena, a Harvard physician and economist, discusses how time is the scarcest resource in medicine, noting that a 15-minute primary care visit is often insufficient for patients, especially those with dementia or their families. He describes how his experience as a hospital physician, and as a family member when his mother was a patient, shaped his approach to bedside care. The conversation touches on AI's role in clinical care and gaps in critical care for loved ones that still need human or technological solutions.
How AI Is Changing The Way Doctors Think w/ Dr. Bapu Jena, Harvard Medical School
Oct 23, 2026Harvard Medical School physician and health economist Dr. Bapu Jena joins host John Driscoll to discuss how AI tools such as OpenEvidence are being adopted by physicians, with an estimated 80% or more of internists having used them. The conversation covers the risks of relying on AI sources, the value of using models to generate novel clinical ideas, and the argument that AI's main benefit may be freeing physicians' limited time at the bedside.
Why Hospital Maternity Wards Are Closing
Oct 21, 2026Dr. Neel Shah, Chief Medical Officer at Maven Clinic, discusses the state of U.S. maternal and child health compared with other industrialized countries. He explains that hospitals lose money delivering babies because reimbursement has stayed flat while costs have risen, which has driven a sharp decline in delivery hospitals. He also outlines the structural problems behind poor outcomes, including weak data surveillance, shortages of hospitals and workforce, and inconsistent clinical practice.
The Maternal Health Crisis America Can’t Ignore w/ Dr. Neel Shah, Maven Clinic
Oct 16, 2026Dr. Neel Shah, Chief Medical Officer at Maven Clinic and newly named president of Healthy Moms Healthy Babies America, discusses the decline in U.S. maternal outcomes, including a maternal mortality rate that has risen sharply over a generation and shrinking access to delivery hospitals. He describes the $100 million bipartisan campaign's goal of halving maternal mortality within five years, built around data modernization, workforce expansion, and hospital practice improvement. The conversation also covers lessons from New Jersey's maternal health turnaround and policy ideas such as modernizing Title V funding and expanding midwife licensure.
How AI Is Automating Provider Credentialing w/ Rahul Shivkumar, Co-Founder & President, Assured
Oct 14, 2026Rahul Shivkumar, co-founder and president of Assured, discusses how provider credentialing and payer enrollment delay revenue for virtual care and multi-state provider groups. He draws on his experience scaling Dawn Health, a multi-state virtual sleep clinic, to explain why manual processes became a bottleneck. The conversation covers how AI agents are being used for these workflows, the role humans retain for regulatory sign-off and payer relationships, and the access controls and auditing used to keep automation compliant.
The Risk of Rushing AI Into Healthcare
Oct 13, 2026CareTalk co-hosts John Driscoll and David Williams discuss the rapid adoption of AI tools by physicians, who are using platforms like OpenEvidence and general-purpose chatbots, before regulatory and oversight frameworks are in place. Driscoll argues that hospitals' AI purchases, such as ambient listening and revenue cycle software, are driven by workforce shortages and are acceptable as long as they augment rather than replace clinicians. The clip also touches on the clinician supply gap and the need for care to be delivered carefully as AI scales.
Is AI Helping or Hurting Healthcare Right Now?
Oct 9, 2026CareTalk co-hosts John Driscoll and David Williams debate what AI is actually doing in US healthcare today, including whether it will displace radiologists, whether AI-driven upcoding is shifting leverage between hospitals and insurers, and whether physicians risk losing diagnostic skills. They also discuss clinician unions' push for a say in AI tools, state-level guardrails in California and elsewhere, and bias and oversight concerns with fast-moving frontier models.
Why Clinical AI Safety Has to Be Proven Not Assumed
Oct 7, 2026Munjal Shah, Co-Founder and CEO of Hippocratic AI, discusses how clinical AI safety must be proven through rigorous testing, not assumed. Shah explains Hippocratic's differentiation strategy against larger competitors like OpenAI and Anthropic by focusing on clinical patient-facing voice conversations where safety is non-negotiable, outlining their multi-layered safety testing approach including 7,000 clinicians performing 800,000+ validation calls and 31 LLMs working in concert to ensure the AI outperforms human clinicians before deployment.
Voice AI Is Expanding Access to Healthcare w/ Munjal Shah, Co-Founder & CEO, Hippocratic AI
Oct 2, 2026Munjal Shah, Co-Founder and CEO of Hippocratic AI, discusses how his company is using voice AI and clinical large language models to expand access to healthcare. With nearly 280 million patient interactions logged, Hippocratic AI operates agentic care managers—AI systems that call patients to manage chronic conditions, schedule preventive care, and improve medication adherence within the scope of a registered nurse. Shah explains why voice is more persuasive than text for behavior change in healthcare, and why building new use cases (rather than automating existing ones) is where AI creates the most value in a system designed around scarcity.
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